Domestic Machine Guarantee.
Your new machine is covered by a twelve-month limited back-to-base warranty on non-consumable parts and service. Customers within our defined specialist service support area can by arrangement have their machine collected and/or repaired by a CMS authorised technician.
Your warranty does not cover user error or abuse, normal wear and tear to gaskets, portafilter handles, baskets or shower screens.
If you have a warranty issue please contact Coffee Machine Solutions via our website contact or service pages or telephone customer service on (07) 3857 0300
Commercial Machine Guarantee.
Coffee Machine Solutions provides full on-site non-consumable parts and labour warranty for twelve months within our defined specialist service support area (Brisbane, Gold Coast, Sunshine Coast & Ipswich). Machines supplied to regions beyond our service area enjoy a parts warranty for twelve months.
Pre-Loved Machine Guarantee.
Your Pre-loved Machine is covered by a three month limited back to base warranty on non-consumable parts and service, unless otherwise stated. Please check the stated warranty conditions for each Pre-loved machine. Customers within our defined specialist service support area (Brisbane, Gold Coast, Sunshine Coast & Ipswich) can by arrangement have their machine collected and/or repaired by a CMS Authorised technician.
Your warranty does not cover user error or abuse, normal wear and tear to gaskets, portafilter handles, baskets or shower screens.
If you have a warranty issue please contact Coffee Machine Solutions via our website contact or service pages or telephone customer service on (07) 3857 0300.