There is a minimum of 3 working days to assess and quote on repairs. Supply of parts, if available, may also take up to another 14 days. There is an upfront charge of $100.00 (GST inc) to diagnose and quote to repair. The final quote will be discounted by this amount. We are unable to service Krups, Delonghi, Sunbeam or a number of other brands, please call (07) 3857 0300 to arrange an appointment time.